This can be done through your online account or by getting in touch.įor your own peace of mind, we will always keep track of your payments and energy usage to ensure you’re not paying too much or too little. Increase your payment amount so that it pays for your future usage, as well as pays off the debt over the next coming months. Make a one-off payment of the outstanding balance and amend your payment amount to match your ongoing usage If your account is building too much debt for comfort, this can easily be sorted in two ways: To make things easier we ensure you pay the same amount every month, so the credit you build over summer offsets your increased usage in the winter months. We expect to see our customers use more energy when it’s colder and less when it’s warm, so don’t be alarmed if your account is in debt at the end of winter or in credit at the end of summer. If we go a long time without receiving accurate meter readings, you run the risk of building up a debt or too much credit on your account.įirst of all - don’t worry, it’s perfectly normal for your balance to go up and down throughout the year. This is why it is so important to send regular meter readings. We understand things can pop up out of the blue, so if we don’t receive a reading, we will create an estimated reading to bill to - which will be based on your previous consumption. If you would like a bill before this date, get in touch and we’ll get this sorted for you. But this doesn’t mean that you will receive a statement, this will remain on the same cycle of being sent to you monthly. If we receive a meter reading before your bill is due, we will bill your account to that reading - so that when you look in your online account, it will always show your true balance. By billing you at this frequency it allows you to keep an eye on your account, ensuring you’re only being billed for what you use, and that the payments you’re making are keeping your account looking healthy. If you have a smart meter, you can sit back and relax knowing this has automatically been done for you. Therefore we will give you a little nudge by email, to remind you to send us a meter reading when your bill is due. Here at E.ON Next we choose to bill our customers monthly. We know bills can seem daunting and look like just random numbers on paper, but we promise that we have kept our bills simple - helping you feel less confused. You can check all the important stuff like your balance, payment details and bills in your online account. We won’t change it for you, it’s your money, you control the amount. We’ll email you if we think you need to adjust your Direct Debit to avoid being off-track with your payments. This means you may build up credit or debit on your account. So you may have ended up using more or less energy that we initially anticipated. We only get access to your previous supplier’s data after your switch, due to data protection guidelines. When you begin your journey with us, we have to estimate your monthly payment information from your quote and your previous supplier. these two parts make up the cost of the energy you use), which will remain the same for the length of your fixed tariff. When we say your tariff is ‘fixed’ we’re referring to your unit rate and standing charge (i.e. We’ll only suggest changing your Direct Debit payment if the amount you’re paying isn’t going to cover the cost of your yearly energy usage, or is out of line with your overall debit or credit balance. A-12B2555B) on the back then post it to us at E.ON Next, PO Box 10909, Nottingham, NG1 9NJ.
Please make your cheque payable to E.ON Next, write your E.ON Next account number (e.g. You'll just need the barcode off your bill.īy cheque. You can pay by cash at your local Post Office, Payzone and PayPoint. Our bank details are: Account number: 70257647. You can find this on your bill as well as any emails or letters we've sent you. Pay us directly from your bank account using your E.ON Next account number as the reference. If you want to pay with one of these other payment methods, just get in touch and we’ll be happy to help:Ĭard payments via your online account or over the phone. We also offer the following payment options. Did you know you could also save money when you pay by Direct Debit? So if you’d like to set one up, please get in touch. We want to make energy easier for you and that’s why we recommend setting up a Direct Debit to pay your bill, as it’s super easy to manage your online account.
0 kommentar(er)
